Property owners and customers with an active City of Belleville property tax and/or water account can register for paperless billing.
E-Billing
The City of Belleville offers residents the option to receive and view property tax and utility bills online through our secure paperless billing system.
Paperless billing is a convenient, secure and environmentally friendly way to manage your accounts. Access your billing information anytime, anywhere and from any device.
Benefits of Paperless Billing
With paperless billing, you can:
- Receive email notifications when new bills are available
- View your current and past bills online
- See a detailed breakdown of invoice charges
- Access account information 24/7
- Download and save copies of your bills
- View payment history
- Reduce paper waste and mail delivery impacts
Getting Started
- Register for a new account using your email address.
- Verify your email and create a password.
- Link your property tax and/or water account using the required account information.
- Set your notification preferences.
- Start receiving bills electronically.
Please Note: If you currently receive utility bills through e-billing, you'll need to log in to your my.belleville.ca account and update your preferences to continue receiving electronic documents (e-Docs). If you do not update your preferences, you will begin receiving paper bills instead.
Frequently Asked Questions
Who can sign up for paperless billing?
Will I stop receiving paper bills?
Once enrolled in paperless billing, electronic delivery will become your primary method of receiving bills unless otherwise specified by the City.
How will I know when my bill is available?
You will receive an email notification when a new bill has been posted to your account.
Once you sign up for e-billing, all e-bills from that point forward will be accessible to you. All previous account balances, as well as your account information, can be viewed within the online portal.
Use the "Reset Password" option on the login page to reset your password.
What if I didn't receive an email notification?
First, check your junk or spam folder. To help ensure delivery, add the City's billing email address to your safe sender list.
Yes. Bills can be downloaded and printed at any time.
More Information
Please contact us if you require assistance with paperless billing, account registration or accessing your bills.
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