Using Belleville Transit
Getting around Belleville by transit is simple and convenient. Whether you’re a first-time rider or a regular user, here’s everything you need to know to plan your trip, board the bus and get to your destination.
Transit App
The easiest way to use Belleville Transit is with the Transit app.
With the app, you can:
- See real-time bus locations and arrival times
- Plan your trip step-by-step
- Get service alerts and updates
- Find the fastest route to your destination
Using the app helps you spend less time waiting and more time getting where you need to go.
Plan Your Trip
Before you travel, check our routes and schedules to find the best option for your trip.
- View routes and schedules online
- Use the Transit app for step-by-step trip planning
- Allow extra time during peak hours or poor weather
Paying your fare
Belleville Transit offers several ways to pay your fare, including:
- Cash
- Tickets and passes
- Mobile and smart card options
Visit our fares and passes page for full details and pricing.
How to Ride
Follow these simple steps when taking the bus:
- Arrive at your stop a few minutes early
- Have the exact fare, your pass or mobile pay QR Code ready
- Make sure you are visible to the driver as the bus approaches
- Board at the front door and pay your fare
- Find a seat or hold onto a handrail
- Pull the stop cord before your stop
- Exit through the rear doors when possible
While you ride
Help keep transit safe and comfortable for everyone:
- Offer priority seating to those who need it.
- Keep aisles clear.
- Be respectful of other riders and the driver.
- If you use a walker, regardless of whether you need the ramp please use the wheelchair stop request button to alert the driver.
- Don't bring your pet. Only guide dogs, registered working dog and small dogs and cats in carriers are permitted.
- DO NOT:
- Use profane or discriminatory language
- Drink or carry intoxicating beverages
- Smoke or vape on the bus, in the transit terminal, or in shelters
Lost Something?
If you’ve lost an item on the bus, contact us as soon as possible at 613-962-1925 option 3 to report your lost item. Belleville Transit is not responsible for lost or stolen items.
Feedback and Inquiries
We welcome your feedback. Whether you have a question, concern or compliment, our team is here to help.
Submit feedback through our online Report an Issue form or call 613-962-1925 option 3.
Contact Us
Belleville Transit
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