Existing Customers/Connections
If you are currently connected to Municipal Water and Sanitary Service
| Report a problem |
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For emergencies requiring immediate attention, call:
To report a problem using the City's online form, click the Report a Problem button below. |
Billing Payments
To set-up, close or change billing user and/or address on available billing options, please visit our Billings and Payment webpage.
General Information
| Drinking Water |
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Did you know we provide drinking water to over 40,000 customers throughout Belleville every day? Learn about our Quality Management System and how we treat water from the Bay of Quinte to make it clean and safe for you to drink. Need a bulk fill? The City's bulk water station is located at 395 Sidney St. |
| Sanitary Sewer |
| Our sanitary sewer system provides an essential service and protects the Bay of Quinte. |
| Storm Sewer |
| Stormwater is rainfall and melting snow that soaks into the ground or runs off surfaces into storm sewers and nearby waterways. Learn how we are managing stormwater and what property owners can do to help. |
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Home Hemodialysis Utility Grant |
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Although the City of Belleville does not provide a utility grant for home hemodialysis, we want to ensure residents are aware of the support available through provincial programs. The Home Hemodialysis Utility Grant, offered by the Ontario Renal Network and its Regional Renal Program partners, helps offset the additional electricity and water costs associated with receiving hemodialysis treatment at home. This grant is part of the Home First Strategy and is funded by the Government of Ontario. To learn more, check your eligibility, and apply for the grant, please visit: Home Hemodialysis Utility Grant | ORN |
New Connections to Municipal Water and Sanitary Sewer Servicing
If you are a property owner in the City and are not currently connected to Municipal Water and Sanitary Services, please visit our Municipal Water and Sanitary Sewer Servicing webpage to learn about:
- The Connection process
- How to apply
- Connection fees