Billing and Payments
Learn how to set up or close an account with the City and about different billing options for paying your water and sewer bills.
Report a Problem
For emergencies requiring immediate attention, call:
- Drinking Water (Monday to Friday, 8:30 AM to 4:30 PM): 613-968-6481
- Drinking Water (after hours and weekends): 613-966-3651
- Wastewater / Sanitary Sewer (Monday to Friday, 8:30 AM to 4:30 PM): 613-967-3275
- Wastewater / Sanitary Sewer (after hours and weekends): 613-968-6481
To report a problem using the City's online form, click the Report a Problem button below.
Connecting to City Services - New Installations
Learn how to connect to municipal water and sanitary sewer services, including how to apply, connection fees and more.
Drinking Water
We provide safe, clean drinking water to over 40,000 customers throughout Belleville every day. Learn how we protect drinking water through source water protection and at our water treatment plant. Need a bulk fill? The City's bulk water station is located at 395 Sidney St.
Sanitary Sewer
Our sanitary sewer system provides an essential service and protects the Bay of Quinte. Learn about your sewer connection and what you can do to help keep our sewers in good working order.
Storm Sewer
Stormwater is rainfall and melting snow that soaks into the ground or runs off surfaces into storm sewers and nearby waterways. Learn how we are managing stormwater and what property owners can do to help.